![]() Able to work under pressure and remain flexible to changing schedules and demands.Must be computer savvy and able to navigate multiple applications at the same time. ![]() Proficient with Microsoft Office Suite (Excel, Outlook, Word).Able to work in fast-paced environment and easily pivot with changing business needs.A minimum of 1 year of Customer Service experience required.High School Diploma or equivalent (GED) is required.Maintain individual performance relative to traceable metrics, and quality standards in relation to department goals and objectives.Be able to work independently, while knowing how/when to handle or escalate critical customer issues.Adhere to department performance goals and production standards.Maintain a high standard of professionalism with our customers.Complete all required trainings and stay informed about company news and department processes and procedures.Explore and understand customers’ needs and exceed their expectations.Quickly assess customer issues to provide accurate support.Answer inbound calls, emails, and chats from potential customers and existing clients.Join our Customer Support team and learn our business from the ground up. EagleView is a dynamic, growing company with a tremendous amount of opportunity for motivated employees. We focus on training from the beginning and we give our team members the tools they need to succeed long-term. Specialists are empowered to resolve almost any of our customer’s concerns with a focus on first call resolution. Our Customer Support team answers questions over email, live web-chat, and on the phone about general account information, billing and order statuses. EagleView provides the most accurate data, enabling customers in the government, construction, solar and insurance industries to make timely, informed and better decisions.ĮagleView is looking for a quality-focused Customer Support Specialist to join our supportive and fun team. EagleView holds more than 300 patents and owns a large geospatial data and imagery library encompassing 94 percent of the US population. What Is Employee Growth Rate & Why Is It Important?ĮagleView is a leading provider of aerial imagery, property insights and software that transforms the way people work. 4% 1-Year Employee Growth Rate | 31% 2-Year Employee Growth Rate | LinkedIn | $0 Venture Funding
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